Payment Policy

This Payment Policy outlines the accepted payment methods, billing practices, and payment terms for Smokey Flavor BBQ & Burger. By placing an order or making a payment through our website, in-store, or via catering services, you agree to the terms below.

1. Business Information

Smokey Flavor BBQ & Burger
📍 Address: 3997 N Belt Line Rd, Irving, TX 75038
📞 Mobile: +1 (214)-997-5653
📧 Email: info@smokeyflavor.com
🌐 Website: https://smokeyflavor.com/

2. Accepted Payment Methods

We accept the following forms of payment:

Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
Online payment gateways (as available on our website)
In-store card payments
Cash payments (in-store only, where applicable)

All payments must be made in U.S. Dollars (USD).

3. Online Ordering Payments

Full payment is required at the time of placing an online order.
Orders are confirmed only after successful payment authorization.
Smokey Flavor BBQ & Burger does not store full credit or debit card details.
All online transactions are processed securely through trusted third-party payment providers.

4. Catering & Large Orders

Catering orders may require advance payment or a deposit, depending on order size.
Final payment deadlines will be communicated at the time of booking.
Failure to complete payment by the agreed deadline may result in order cancellation.
Any additional charges for last-minute changes will be applied accordingly.

5. Pricing & Taxes

All prices listed on the website or menu are subject to change without notice.
Applicable sales tax will be added to all orders as required by law.
Prices may vary between online, in-store, and promotional offerings.

6. Refunds & Chargebacks

Due to the nature of freshly prepared food, all sales are generally final.
Refunds or credits may be issued at management’s discretion in cases of:
- Incorrect orders
- Quality issues reported promptly
- Payment errors
Unauthorized chargebacks may result in account restrictions or order refusal.

7. Failed or Declined Payments

If a payment is declined, the order will not be processed.
Customers are responsible for ensuring accurate payment information.
Repeated failed payment attempts may result in temporary suspension of online ordering access.

8. Fraud Prevention

We reserve the right to:

Verify billing information
Cancel or refuse orders suspected of fraudulent activity
Request additional verification when necessary

These measures are in place to protect both customers and our business.

9. Tips & Gratuities

Tips are optional and may be added during checkout or in-store.
Tips are distributed according to internal policies and applicable laws.

10. Policy Changes

Smokey Flavor BBQ & Burger reserves the right to update or modify this Payment Policy at any time. Changes will be effective immediately upon posting on the website.

11. Contact Us

If you have any questions regarding payments or billing, please contact us:

📧 info@smokeyflavor.com
📞 +1 (214)-997-5653
📍 3997 N Belt Line Rd, Irving, TX 75038

Last Updated: 28th January, 2026